We just started using Paradise Drinking Water a month ago and I have to say everyone here is amazing to work with!! Shoutout to Sarah and Raechel for always being so sweet and patient with answering all my questions! I'm very picky with water and definitely approve of Paradise's water. I forgot the name of our Delivery person but I noticed last time he dropped off our water as close as he can in a shaded area instead of just in the middle where the sun hits. It's the little effort like this that means the most. Thank you to the Paradise Drinking Water Team!
We cancelled our account with Sparklets to switch to Paradise and the customer service has been night and day. The team at Paradise is communicative and attentive. They check-in before deliveries to make sure you're actually getting the supplies you need. They immediately responded to any equipment issues. And when you call them you actually are talking to a warm body, in their local office, that can effectively assist you in real time. Not to mention that their pricing is competitive and transparent. I highly recommend you reach out for a quote.
I started my service at the beginning of COVID-19, and I must say I am 100% pleased. I love this water, and their customer service is amazing. I have never had an issue, and plan to continue with them for a very long time!
Every time I call they are friendly and helpful! They are very accommodating. So far I'm very happy with their services.
've been drinking Paradise water for more than twenty years and have never looked back. It's delicious water and I love that it's a family owned business. They've always gone above and beyond with their services. I highly recommend them to all my friends and family. You can't go wrong with their high quality water and services.
This water is so clean and refreshing. I received impeccable customer service from Sarah who always followed up with me on the deliveries. I highly recommend this water company.
This water and their service provided me without a single problem in over a year before I moved to Arizona. The water is amazing. Flouride free and BPA free. The water dispenser makes it ice cold. I started drinking so much more water after I got mine. Thank you guys for the awesome service!
I have absolutely no complaints regarding their service! I order water for my company and I receive the greatest customer service from Sarah Elizalda! She responds to all my requests quickly and efficiently.
I think this is honestly the best water company in Orange County. I needed some water filled up for some family coming into town from New York City. The owners son came at 8 30 pm on a Friday night to make sure I had what I had asked for. Very impressed! They have my business for life. That one simple act spoke volumes on the way they handle customer service and how they go above and beyond. Sara and Rachel are always pleasant to talk to as well. Highly recommend this company for all your water needs!
Very, very impressed. Water quality is superb (I tested it myself with a stringent meter I got with another filter). It meets very strict standards and tastes delicious. When you realize all the awful things that are in our tap water (and find out that the fridge filter is also no good at all at filtering anything out!), you go elsewhere for clean drinking water.
Paradise is still small enough that they have superb customer service (a friendly human picks up the phone like the old days!) and everything is handled very efficiently. We will not be using any other service. Thank you, Paradise Water!!
I've been having Paradise Drinking Water deliver water to my office for almost a year and a half. I don't even understand how they could have any bad reviews because they're always super friendly and helpful. I used to have a dog that would be at my office often and the driver would bring him treats every time he stopped by for a delivery. When I run out of water they even schedule a delivery for me ASAP.
Hey I had a great water man named brian.. was wondering if he still works for paradise water company. He lived in Placentia years back. Can uou have him call me Rosemarie 562 3138802. Hes my old friend, wondering how he is and family?? He delivered in Norwalk calif many years back. Thanks. .
There are few bottled water companies who's water quality & customer service are worth writing reviews for but I must say I've had nothing but exceptional service from this place! The girl who answers the phone is so bubbly and nice, she always answers any questions I have about billing, delivery is convenient & I just like the taste of the water! I would recommend this place as an option for water delivery!
We have had their water delivery now for three months. I'm very pleased by the service and the water. Our small office staff is ever grateful for having such delicious water available to them. Keep up the good work.
Pretty satisfied with this company and their delivery services for me. Everything has been pretty smooth, once they were late with drop off but it was quickly resolved and they aplogized and have a discount.
Great product exceptional service. Starting 2 and year with Paradise and it's been smooth sailings. I thought I'd be annoyed with empty bottles, but my water guy calls me to remind me to leave them out. Comes twice a month. I've tried the corporate company's and although they have better delivery options I can definitely taste a difference in paradise water. Crisp clean best source.
Great tasting alkaline water!!! I have been a customer for about a year now and I can honestly say that Paradise is by far the best water service I have tried. Mohamed is always helpful and has personally delivered water when I made a last minute request. Keep up the great work guys!!!
Love Paradise! Family has been using them for a while now.. Great tasting water, Awesome office staff, always friendly and helpful over the phone and quick to respond to emails. Great delivery drivers. Definitely recommend their service and water to all friends and family!
I have never ever have had such a taste of good water and best service ever, I defiantly recommend this company to anyone who is looking for good quality and customer service, Keep up the good work guys....
Been using their service for about 16 months. Great. I use alkaline water. Its expensive but worth it. Everyone in company is friendly and helpful all the time. Never have they missed a delivery or failed to pick up bottles, or anything. Only good things to say about them. Much better than Sparkletts
I've been receiving water from Paradise Drinking Water for quite some time now and have zero complaints. I always get the best customer service from their office staff as well as their drivers. They are all so kind over the phone and in person whenever I have any questions. I regularly get my water delivered as scheduled and it always tastes great! I will definitely continue to get service from them!
Just received our first order last week. I had SO many questions as I've never received water delivery service before and also had never ordered alkaline water as well. Sarah was patient and answered my questions over a couple weeks until I finally decided to go forward and begin service. The water cooler they brought is nice and works well. The water tastes amazing! The delivery was quick and smooth. I will update this as time goes on. So far we are are happy but it's only just began.
Paradise Drinking Water has the best tasting water out there. My grandparents had their water delivery for YEARS and now I have had it for the last 12 years (at least). There's no other water I would rather have than Paradise.
We are extremely pleased with Paradise Drinking Water service. Customer service is excellent. They are friendly and helpful. Hands down beats the other water services. Very happy customers.
The best in Orange County! Nothing compares!
I've had no problems with this company, good water. Great communication with Sarah on how many more waters I need and when my driver will be here. Recommend.
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